Welcome to our website! This platform (referred to as the “Site”) is operated by IFDC Group (“IG,” “we,” or “us”). At IG, safeguarding your privacy is a top priority, and we are committed to ensuring the security and confidentiality of any personal information you provide to us or that we collect from you when you use our Site. This Privacy Policy outlines how we handle your personal data and explains your rights under data protection laws. IG acts as the data controller for the personal information collected through or in connection with the Site.

If you have any queries regarding this Privacy Policy or how we manage your information, please don’t hesitate to contact us using the details provided at the end of this Policy.

1. Information Collection

We gather information directly provided by you and data related to your Site usage. For instance, we utilize cookies and similar tracking technologies to automatically collect information about your interactions with the Site (for more details, see the “Cookies” section below). Additionally, when you engage with certain sections of the Site, such as submitting inquiries or comments, we collect the information you voluntarily provide. The types of information we may collect include:

• Personal details like your name, address, email address, job title, and contact information
• Information regarding your business or company
• Demographic data such as postcode, preferences, and interests
• IP address
• Details related to inquiries about our products
• Automatically collected information through cookies and tracking technologies, including web page visits and accessed content.

2. Use of Information

• Depending on your interaction with our Site and the purposes for which you provide your information, we utilize your personal data for the following:
• Providing services to you or conducting business transactions
• Fulfilling contractual obligations
• Managing our relationship with you
• Operating and administering our business
• Preventing fraud, recovering payments, and complying with legal and regulatory requirements
• Responding to your emails and inquiries
• Ensuring effective presentation of the Site
• Providing requested information via online forms.

3. Personal Information Storage

• We retain your personal data only for as long as necessary to fulfill legal, regulatory, and business obligations. You have rights to rectify or erase your personal information (see section 6 below). Please notify us if you believe any personal data, we hold about you is inaccurate.
• The security of your personal information is paramount to us. We employ reasonable measures to securely store your data, safeguarding it from unauthorized access, misuse, loss, modification, or disclosure. These measures include physical and electronic security protocols such as password protection, encrypted transfers, and regular vulnerability testing of our IT networks.
• We retain your personal information for the duration required for the aforementioned purposes. Upon completion of this period, we will delete or anonymize your data.

4. Sharing Personal Information

When engaging third parties to process personal information on our behalf, we ensure they handle your data appropriately. Generally, we do not disclose personal information collected through the Site to third parties unless:

You have provided consent

• Legal or regulatory obligations require disclosure
• IG undergoes a merger or acquisition, where personal information may be transferred
• We contract with third parties to provide services such as payment processing or delivery of goods
• To provide anonymized statistical data to reputable third parties
• Using third-party service providers for data processing tasks.
• When sharing your information for these purposes, we take reasonable steps to ensure compliance with legal obligations and safeguard your rights.
• When transferring personal information outside Bangladesh, we implement legally mandated safeguards to protect it. You can contact us to inquire about the basis for such transfers and request copies of the implemented legal safeguards.
• We may compile anonymized statistics about Site usage for analysis, devoid of any personally identifiable data.
• In certain circumstances, legal obligations may necessitate sharing specific data, including personal information, such as compliance with legal proceedings or court orders.

5. Third-Party Links

The Site may contain links to third-party websites, each with its own privacy policies. We hold no responsibility for the handling of your personal information by these third-party websites.

6. Your Rights

• You have rights concerning your personal information, including the right to object, restrict, or withdraw consent to processing, access or erase your data, and obtain a machine-readable copy of your information.
• You can also request correction or deletion of any inaccurate or outdated personal information we hold about you. To exercise your rights or for any inquiries, please contact us at the address provided below.
• We evaluate requests to exercise these rights on a case-by-case basis. Legal exemptions may prevent compliance in certain circumstances.
• You also have the right to contact the relevant data protection authority if you believe we processed your personal information unlawfully or infringed upon your rights. We encourage you to initially reach out to us with your concerns for investigation and resolution.

7. Updates to this Policy

We reserve the right to amend this Privacy Policy at any time. Please check this page periodically for updates. The last revision was made on March 25th, 2024.

8. Contact Information

For questions, further information about our privacy practices, or to update your details, please reach out to us at the following addresses:

ENA Tower 11th Floor, Room 1102, 57/3-4, Lake Circus, Kalabagan, Panthapath,
Dhaka, Bangladesh.
Telephone: +88029103157
Email: info@ifdcbpti.com